Privacy policy
Introduction HI-TECH TO PICK ("we," "us," or "our") operates the online store at hi-tech-to-pick.store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
Information We Collect We collect the following types of personal information:
- Contact details: name, email address, phone number, billing and shipping address
- Payment information: credit card details (processed securely via Shopify Payments — we do not store card data)
- Transaction information: purchase history, order details, returns
- Device & usage information: IP address, browser type, pages visited, referring URLs
- Communications: emails, chat messages, or other correspondence with us
How We Collect Information
- Directly from you when you place an order, create an account, or contact us
- Automatically through cookies and tracking technologies when you browse our store
- From third-party services such as Shopify, payment processors, and shipping carriers
How We Use Your Information We use your personal information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to your questions and provide customer support
- Improve our store, products, and services
- Send marketing communications (only with your consent)
- Detect and prevent fraud and unauthorized access
- Comply with legal obligations
How We Share Your Information We do not sell your personal information. We may share it with:
- Shopify — our e-commerce platform provider (see Shopify's Privacy Policy)
- Payment processors — to securely process transactions
- Shipping carriers and fulfillment partners — to deliver your orders (including Zendrop)
- Legal authorities — when required by law or to protect our rights
Cookies We use cookies to enhance your browsing experience, remember your preferences, and analyze store traffic. You can control cookie settings through your browser. Disabling cookies may affect some store functionality.
Your Rights Depending on your location, you may have the following rights regarding your personal data:
For all customers:
- Right to access the personal information we hold about you
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to opt out of marketing communications at any time
For EU/EEA and UK customers (GDPR):
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with your local data protection authority. A list of EU supervisory authorities is available at https://edpb.europa.eu
To exercise any of these rights, contact us at creative.domain.2020@gmail.com.
International Data Transfers Your data may be transferred to and processed in countries outside your own, including the United States, where Shopify's servers are located. For transfers from the EEA/UK, we rely on Standard Contractual Clauses approved by the European Commission to ensure your data is protected.
Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for 7 years for tax and accounting purposes.
Children's Privacy Our store is not intended for children under the age of 16. We do not knowingly collect personal information from children.
Security We implement industry-standard security measures to protect your personal information, including SSL encryption and secure payment processing via Shopify. However, no method of transmission over the internet is 100% secure.
Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our store after changes constitutes acceptance of the updated policy.
Contact Us For any privacy-related questions or to exercise your rights:
📧 creative.domain.2020@gmail.com 🌐 hi-tech-to-pick.store 📍 Kuwait